박*름 고객님 개인결제창 입니다.

ONLY DRY CLEANING

- Please refer to the detail cut for the actual product color.

- Differences in color and texture depending on monitor resolution do not constitute a reason for defect.

- There may be subjective individual differences due to differences in the feel of the material, fit, etc., so this is not recognized as a defect.

- Due to the nature of the yarn, there may be various types of miscellaneous yarns and clumps of yarn.

- Dyed fabrics (leather, suede, denim) may cause color transfer and discoloration, so we recommend wearing them after dry cleaning. Please be careful of friction with brightly colored materials.

- Please refer to the detail cut for the actual product color.

- Due to the nature of natural leather, there may be slight scratches, stretch marks, wrinkles, spots, pores, tendons, etc., but these do not constitute defects.

- There may be slight differences in color and brightness of each part due to the characteristics of natural leather, but this does not constitute a reason for defect.

- All SHOES products are 1:1 made-to-order products and cannot be canceled/changed/exchanged/refunded after ordering, and the production period is 10-12 days.

[SHIPPING]

- The courier company uses CJ Logistics.

- Free shipping for purchases over 70,000 won (additional shipping fees apply to Jeju and mountainous islands).

- All products will be shipped sequentially within 2-3 business days.

- Custom-made products and pre-delivery products take approximately 2 weeks. For pre-order orders, please refer to the expected delivery date notice for each product.

[EXCHANGE & RETURNS]

- Exchanges/returns can be made through Q&A bulletin board consultation or phone consultation within 48 hours after receiving the product.

- Please submit a return request directly through CJ Logistics. (Prepaid shipping when using another courier service)

- The product must be collected within 7 days after receiving the consultation, and if there are no problems with the product through inspection, an exchange/refund will be processed based on the consultation details.

- If the packaging is damaged or shows signs of wear, exchange/return is not possible.

- If the exchange/return is not made through consultation, it will be considered as an unconfirmed product and will be returned without notification.

- In the case of custom-made products, exchanges and refunds are not possible due to the 1:1 nature of the product being produced based on the order quantity.

리뷰 작성시 적립금 혜택 500p가 제공되며, 매월 베스트 리뷰를 선정하여 3,000p를 적립해드립니다.

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